Refund policy
REFUND POLICY
Effective Date: September 9, 2026
Thank you for purchasing from The Blackout Ready Guide. Please review this policy before completing your purchase.
DIGITAL PRODUCTS
All products sold directly through BlackoutReadyGuide.com are digital products unless the product listing clearly states otherwise. No physical item will be shipped.
Because digital products are delivered electronically and cannot be physically returned, all digital-product sales are generally final once the download or access link has been delivered.
WHEN A REFUND OR REPLACEMENT MAY BE PROVIDED
Please contact us within 14 days of purchase if:
• You were charged more than once for the same order.
• You did not receive your download or access link.
• The delivered file is corrupted, incomplete, or cannot be opened after reasonable troubleshooting.
• You received a different product from the one you purchased.
• The product is materially different from its description on our website.
When possible, we will first provide a replacement file, corrected download link, or reasonable technical assistance. If we cannot resolve the problem, we may issue a full or partial refund.
NONREFUNDABLE SITUATIONS
Refunds generally will not be provided when:
• You changed your mind after purchasing.
• You purchased the wrong product without first reviewing its title and description.
• You expected a physical product when the listing identified it as a digital download.
• Your device, printer, software, internet connection, or personal technical limitations prevent ordinary use of an otherwise functional file.
• You no longer need or want the product.
• You downloaded, copied, printed, shared, distributed, or otherwise used the product and then requested a refund without a qualifying product or delivery problem.
• You request a refund more than 14 days after purchase, except where required by law.
HOW TO REQUEST ASSISTANCE OR A REFUND
Submit your request through the Contact page at BlackoutReadyGuide.com.
Please include:
• Your full name
• The email address used during checkout
• Your order number
• The product purchased
• A brief explanation of the problem
Do not send payment-card numbers or other sensitive financial information.
We will review your request and normally respond within three business days. We may request additional information reasonably necessary to verify the order or troubleshoot the problem.
APPROVED REFUNDS
Approved refunds will be returned to the original payment method. Although we process approved refunds promptly, your bank or payment provider may require additional time to post the funds to your account.
Refund-processing times are controlled by the payment provider and may vary.
DUPLICATE AND ACCIDENTAL PURCHASES
Verified duplicate charges for the same product will be refunded. If you accidentally purchase the same digital product more than once, contact us within 14 days so we can review the transaction.
THIRD-PARTY PURCHASES
This policy applies only to products purchased directly through BlackoutReadyGuide.com.
Books or products purchased through Amazon, another marketplace, or another retailer are governed by that platform’s refund and return policies. Refund requests for those purchases must be submitted directly to the original retailer.
MISUSE AND FRAUD
The Blackout Ready Guide reserves the right to deny refund requests involving suspected fraud, repeated refund abuse, unauthorized distribution, copyright infringement, or other misuse of our digital products.
Nothing in this policy limits any consumer rights that cannot legally be waived.
POLICY CHANGES
We may update this policy when our products, delivery methods, or legal obligations change. The policy in effect on the date of purchase will generally apply to that order.
CONTACT US
For questions, delivery problems, or eligible refund requests, please use the Contact page at BlackoutReadyGuide.com.